Request a Claim Form

Frequently Asked Questions about Claim Procedure
NOTICE OF SETTLEMENT AND CLAIM PROCEDURES
FOR PROTECTIVE LIFE INSURANCE COMPANY
POLICYHOLDERS

Protective Life Insurance Company, ("Protective Life") and Texas Attorney General Greg Abbot have recently reached an agreement regarding Protective Life's handling of unearned credit insurance premiums. Protective Life has agreed to refund to eligible policyholders the unearned premiums due to them because their motor vehicle loans were paid off early between January 1, 2002 and December 31, 2006. Protective Life has additionally agreed to pay interest on the refunds in the amount of seven percent (7%) per annum, starting sixty (60) days from the date the auto loan was paid off and ending on the effective date of the agreement between Protective Life and the Attorney General. You may be an eligible policyholder under the terms of this agreement if your motor vehicle loan insured by Protective Life was paid off early between January 1, 2002 and December 31, 2006 and you purchased your credit insurance policy in Texas.

If you believe that you are eligible for a refund of your credit insurance premium, you may order a claim form by clicking on the "Request a Claim Form" link and entering your name and address, and at your option, your phone number. Protective Life will mail a claim form within three (3) business days after receipt of your request. You must fill out and sign the claim form within thirty (30) days of the postmarked date on the claims envelope.

If you prefer to request the claim form by mail, please send a letter to Protective, Attn: Credit Processing, 2345 Waukegan Rd., Suite 210, Bannockburn, IL 60015, stating "Please send me a claim form for State of Texas v. Protective Life Insurance Company, providing your name and address. You may also request a claim form by calling 1-800-323-5771 x 6240 and providing your name and address.

If you have any questions concerning the settlement between the Attorney General and Protective Life or the claim procedure described above, you may view the Frequently Asked Questions about Claim Procedure Link, or contact Credit Processing Department, at 1-800-323-5771 x 6240.